Student Services

We are committed to providing an online atmosphere that will enhance your academic experience.

Office of Graduate Studies

At USM, every aspect of our online degree programs is focused on you. We are committed to providing an online atmosphere that will enhance your academic experience. The Office of Graduate Studies is the hub for graduate student services and support such as:

  • Career Connections and Networking
  • Policies and Procedures
  • Advocacy for graduate students

If at any time you need assistance, please email us at [email protected].

Distance Learner

Distance Education Information

For information on licensure, student complaints, etc., please visit USM’s state authorization page for distance education information –

Be an AGILE Learner

Academic Gains Through Improved Learning Effectiveness (AGILE) strategies involve self-testing, active practice, and making connections between ideas, all of which will maximize your academic time both inside and outside of the classroom. Learn more about these services and resources.


As an online graduate student, you will have the advisory support you need to be successful. Students are assigned a faculty advisor from the time they are admitted.

Your faculty advisor can offer the following:

  • Assist you in your academic success
  • Provide guidance and mentorship within your academic discipline
  • Provide a clear pathway in your progression toward graduation

For general questions, you can count on your Student Coordinator to help answer questions and give ongoing online learning support and guidance.


Brightspace is an online software tool that your instructor will use to teach all or part of your online course. We understand that learning new technology can sometimes be challenging. That’s why we’ve provided basic tutorials and support through our Center for Technology Enhanced Learning.

If you are having technical issues with Brightspace, call the Technology Support Center at 888-728-7054 or email them at [email protected].

USM Bookstore

The Bookstore carries all textbooks and course materials for USM classes. Students can rent or order textbooks online through the Bookstore Website.

Online Course Tips

These valuable tips will help you understand what to expect from your online courses and how to best set yourself up for success: How to Succeed in an Online Course.


The USM Libraries provide collections, services, facilities, equipment, and programs in support of the highest possible levels of University learning, research, and public service. Their services are designed to meet the information needs of students wherever the needed resources reside. Search the Libraries »

MyUSM Portal

This is your one-stop online portal for accessing email, Blackboard, MaineStreet, Google Drive, and much more on your computer or mobile device. Click Here to Login »


There is an all-university commencement ceremony held once a year in May. However, USM confers degrees three times a year (December, May, and August). Online students who are completing their degree program(s) must apply to graduate during their final semester of schoolwork. Program Completion and Graduation »

Technology Support

Contact the USM IT HelpDesk for assistance with problems related to email, viruses, security issues, connecting to MaineStreet or Blackboard, and other related issues.

Tuition Information

Student Financial Services provides the assistance you need to help finance your USM education and manage your account. Student Financial Services »

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Need more info?

Submit this form, and an Enrollment Specialist will contact you to answer your questions.

Or call 888-728-7054

Ready to Get Started?

Start your application today!
or call 888-728-7054 888-728-7054
for help with any questions you may have.